Data Protection

Jayabaje's Privacy Policy — Your information is safe with us

Find out exactly how your personal information is collected, used, and protected — all explained in plain English right here.

Last updated: January 2026

Data Collection Summary

Data Type Purpose Retention Period
Name & ContactAccount Verification & SupportDuration of active account + 5 years
National ID CardKYC VerificationAs required by law
Payment InformationTransaction Processing7 years (financial law)
Betting HistoryService delivery and dispute resolution5 Years
Device & IPSecurity & Fraud Prevention1 Year
CookiesExperience Improvement2 years from session

01 Introduction & Scope

Jayabaje places the highest importance on its members' privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it secure.

This Privacy Policy applies to the jayabaje.biz website, mobile app, and all our services. By registering or using our platform, you are considered to have consented to the processing of your information in accordance with this policy.

We believe transparency is the foundation of trust. That's why jayabaje's privacy policy is written in plain, easy-to-understand English — not complex legal jargon — so you can fully understand every detail.

Your Rights:

If you have any questions about this policy or wish to inquire about your data, please contact us at: support@jayabaje.biz

02 What Information We Collect

Jayabaje Only the information required to deliver our services and maintain security is collected. We never ask for unnecessary or irrelevant data.

Information collected at registration

  • Full name and date of birth
  • Mobile Number & Email Address
  • Residential Address
  • Preferred username and password (stored in encrypted form)

Information Collected During KYC Verification

  • Copy of National ID Card (NID) or passport
  • Proof of bank account or mobile banking number
  • Selfie or live photo (in certain cases)

Information Collected Automatically During Use

  • IP address and device type
  • Browser Information & Operating System
  • Platform activity logs (login times, betting history)
  • Cookies and session data

03 How and Why Your Information Is Used

Your data is used strictly for the purposes it was collected for. Jayabaje never sells your information to advertisers.

  • Account Management: For registration, login, and profile updates
  • Identity Verification: Verifying age and preventing fraud
  • Payment Processing: Processing deposits and withdrawals securely
  • Customer Service: Providing fast and accurate resolution to your issues
  • Security: Detecting suspicious activity and keeping your account secure
  • Legal Obligations: Meeting regulatory requirements
  • Service Improvement: Improving your experience on the platform
  • Relevant Communications: Sending you offers and updates based on your preferences
Marketing Communications:

You can opt out of promotional emails or SMS at any time — it won't affect your account or access to our services in any way.

04 Cookies & Tracking Technologies

Jayabaje Cookies and similar technologies are used on the website to enhance your browsing experience and keep the platform running smoothly.

Cookie Type

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled
  • Functional Cookies: To remember your language and preferences
  • Analytics Cookies: To understand which parts of the platform are used most

You can control or delete cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of some platform features.

05 Data Sharing & Third Parties

Jayabaje never sells your personal information. Limited data may only be shared with specific parties in the following circumstances:

  • Payment Processors: To process transactions with Mobile Pay, Nagad, Rocket, and banks. Only the necessary financial information is shared.
  • KYC Partner: Trusted third-party services may be used for identity verification.
  • Law Enforcement Agencies: Where required by court order or legal obligation.
  • Fraud Prevention: Protecting your account through industry-standard secure networks.
Third-Party Sites:

We are not responsible for the privacy practices of any external sites linked from our platform. Please review their policies before visiting any third-party site.

06 Data Retention & Deletion

We retain your data only for as long as necessary or required by law. Once the retention period expires, your information is securely deleted or anonymized.

  • Financial records must be retained for 7 years after account closure
  • KYC documents are retained in accordance with legal requirements
  • Inactive account data is archived after 12 months
  • You may request to delete your account — any data beyond what is legally required to be retained will be permanently removed

07 Your Privacy Rights

Jayabajeevery member of enjoys the following rights regarding their personal data:

Right to accessThe right to know what information we hold about you
Right to RectificationRight to correct inaccurate information
Right to ErasureRequest to delete data under specific conditions
Right to restrict processingRestricting data use in specific cases
Right to PortabilityReceiving your data in a readable format
Right to ObjectRight to object to marketing communications

To exercise these rights support@jayabaje.bizto email us. We will respond within 30 days.

08 Security Measures

Jayabaje Industry-standard technical and organizational measures have been put in place to protect your data:

  • SSL/TLS Encryption: All data transfers across the website and app are encrypted
  • Password Hashing: Passwords are never stored in plain text
  • Two-Factor Authentication (2FA): Extra security layer for your account
  • Firewall & Intrusion Detection: Round-the-clock network monitoring
  • Restricted Access: Only authorized personnel can access your data
  • Regular Security Audits: Periodic audits to identify vulnerabilities
Your responsibility matters too:

Use a strong password, never share it with anyone, and report any suspicious activity to us immediately.

09 Children's Privacy

Jayabaje strictly does not provide services to anyone under 18. We never knowingly collect personal information from minors.

If a parent or guardian believes their child has accidentally created an account or submitted personal information, please contact us immediately at support@jayabaje.bizto get in touch with us. We will promptly delete the information and close the account.

10 Policy Updates & Contact

This Privacy Policy may be updated from time to time. For significant changes, we will notify you via email or an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions or concerns about this privacy policy, please get in touch with us:

  • Email: support@jayabaje.biz
  • Live Chat: Available on the platform after logging in
  • Support hours: 7 days a week, 24 hours a day

For more details, visit our Terms & Conditions and Responsible Gaming Also read this page.

Why Your Data Is Safe with Jayabaje

We have you covered — both technically and by policy

Encrypted Connection

All data transmissions are secured with SSL/TLS encryption. No third party can intercept your information.

Strict KYC Process

Identity verification helps prevent fraud and unauthorized account access. Your account stays yours alone.

No Data Selling

We will never sell your personal information to third parties under any circumstances. This is our core commitment.

2FA Protection

Enable two-factor authentication — without your mobile OTP, no one can log in even with your password.

Transparent Policy in Plain English

Everything is explained in plain, simple language instead of complex legal jargon. No hidden terms.

24/7 Support

Round-the-clock support is available in English for any questions about data protection or privacy.

Enjoy betting in a secure environment

Jayabaje delivers its services with your privacy and security as a priority. Register today and experience the difference for yourself.

By registering, you agree to our Privacy Policy and Terms. For users aged 18+ only.

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